We package and send out orders once or twice a week, although bear in mind it may take slightly longer than usual if you request a custom or made-to-order design, or if unforeseen circumstances arise.

Once it's shipped, we will send your tracking number via email. As we use NZ Post standard, you can expect the package 2-5 business days from then.

If there are any issues from then on, don't hesitate to directly get in touch with NZ Post. CHEERRINGS is not responsible for lost or stolen packages, and we do not provide refunds in these cases.

Free pick ups are available at check out, sometimes in Dunedin, sometimes in Christchurch, but please reach out to us beforehand via instagram DM or email to arrange this.